Cookies Policy

Last updated: 14 October 2025

This Cookies Policy explains how Audeohost (“we”, “our”, “us”) uses cookies and similar technologies when you visit our websites, landing pages, applications or marketing content (the “Service”).

We use cookies to ensure the website functions correctly, improve performance, analyse usage, enhance security and provide a better user experience. By continuing to use our website, you consent to the use of cookies as described in this Policy, subject to any choices you make via your browser or device settings.

1. What Are Cookies?

Cookies are small text files stored on your computer, phone or tablet when you visit a website. They allow the website to recognise your device and store some information about your preferences or past actions.

Cookies can be:

• Session cookies – deleted when your browser closes;
• Persistent cookies – stored until they expire or are manually removed;
• First-party cookies – set by the website you are visiting (Audeohost);
• Third-party cookies – set by trusted partners (for example, analytics providers).

Cookies do not give us access to your device or personal files.

2. Why We Use Cookies

We use cookies for the following purposes:

a) Strictly Necessary Cookies

These cookies are essential for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as:

• Navigating between pages;
• Loading region-specific content (for example, IE / UK / CA / EU pages);
• Ensuring basic security and session integrity;
• Remembering basic form state during a session.

These cookies do not store personally identifiable information and do not require your consent.

b) Performance & Analytics Cookies

These cookies help us understand how visitors use our website and apps, so we can measure and improve performance. For example, they help us to:

• See which landing pages are most frequently visited;
• Understand how long visitors stay on a page;
• See whether QR codes are scanned successfully and which flows lead to app downloads;
• Identify devices and browsers used so we can optimise the experience.

We currently use tools such as Google Analytics 4 (GA4) on the website and Firebase Analytics within the Audeohost-Events and Audeohost-Live applications. These tools may collect information such as:

• IP address (which may be anonymised in some regions);
• Device type and operating system;
• Browser type and version;
• Pages visited and actions taken on the site;
• Approximate geographic region (not exact location).

c) Functionality Cookies

These cookies allow the website to remember choices you make (such as region selection, language, or previously entered details) and provide enhanced, more personalised features. For example, we may use functionality cookies to:

• Remember your selected region (Ireland, UK, Canada, Europe/Other);
• Remember that you have dismissed or accepted a cookie banner;
• Maintain form values for a short time if you navigate away and then return.

d) Advertising & Social Media Cookies

Audeohost does not currently run targeted advertising cookies on the website. However, our site may contain links or embedded content from social media platforms such as Facebook, Instagram, LinkedIn or X (Twitter).

When you click a social media link or load embedded social content, those platforms may set their own cookies according to their privacy and cookie policies. We recommend reviewing the privacy and cookie policies of those services for more information.

3. Cookies We May Use

The table below describes examples of the types of cookies that may be used:

The actual names and durations of cookies may change as we update our technology stack. We will endeavour to keep this information reasonably up to date.

4. Managing or Disabling Cookies

You can control cookies through your browser or device settings. Please note that disabling certain cookies (especially strictly necessary or functional ones) may impact the functionality of some parts of our website.

Browser Settings

Most web browsers allow you to:

• Block all cookies;
• Block third-party cookies;
• Clear existing cookies;
• Set preferences for specific websites.

For more detailed instructions, please refer to the help documentation of your browser (for example Chrome, Firefox, Safari, Edge).

Google Analytics Opt-out

You can opt-out of Google Analytics by installing the official browser add-on provided by Google: https://tools.google.com/dlpage/gaoptout .

Mobile Device Settings (Apps)

On mobile devices, you may be able to limit app analytics or tracking via your operating system settings, for example:

• iOS – “Allow Apps to Request to Track” and analytics settings;
• Android – “Usage & Diagnostics” and privacy controls.

5. Legal Basis (EU/UK)

For visitors located in the European Union or United Kingdom, our use of cookies and similar technologies is governed by both the GDPR and the ePrivacy Directive (as implemented in local law).

In general, we rely on:

• Legitimate interests for strictly necessary cookies and some functional cookies; and
• Consent for analytics or non-essential cookies where required by local law.

6. Changes to This Cookies Policy

We may update this Cookies Policy from time to time, for example to reflect changes in the cookies we use or for legal or regulatory reasons. Any changes will be posted on this page, and the “Last updated” date at the top will be revised accordingly.

7. Contact Us

If you have any questions about this Cookies Policy or our use of cookies, you can contact us at:

Email: support@audeohost.com
Website: www.audeohost.com